150 locations. 3,000+ employees. High turnover meant constant training. Inconsistent service quality across stores.
1The Challenge
A fast-growing restaurant chain with 150 locations across China. Monthly employee turnover was 15%, meaning 450+ new hires needed training every month.
Training took 3 weeks, but new hires were needed on the floor immediately
Inconsistent training quality led to service variations
Training managers spent 70% of time on basic onboarding
2The Solution
Instead of throwing more people at the problem, the company deployed REPAI with a clear, strategic approach.
3First Results
Training time dropped from 21 days to 3 days. Service scores improved across all locations.
4The Impact
From bottleneck to breakthrough. Every metric moved in the right direction.
"New hires used to need weeks before they were useful. Now they're serving customers confidently on day 4."
Rolling out to 50 new locations in 2026. REPAI will enable standardized training from day one.
